What To Do When The Instagram App Stops Working

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Instagram app users are growing in number by the day. Millions of activities take place simultaneously and once in a while you may encounter some errors when uploading content on your profile. One of the common errors is when the app completely stops working. Most Instagram users have encountered this bug at least once in the course of using the app. Initially, there is no sign of trouble as the app loads and allows you to select, crop and filter your image. However, once you load the image on the app you receive the following error ‘unfortunately, Instagram has stopped’.

There are several reliable ways of fixing this bug, as described by The Small Business Blog. Let us look at some of them.

Reinstall the App

This option is very general and works for most Android apps. To do this, remove the app from your phone by dragging its icon to the bin symbol. Next, go to Google Play Store and locate the app by typing Instagram in the search bar. Install the app, log in and check whether the problem is resolved.

Clear the App’s Data and Cache

Actually, this is the first thing you need to do before reinstalling the app. Locate the Settings Icon on your phone and scroll down to the apps section. Swipe to the left until you reach the tab marked ‘All’. Find the Instagram app, tap on the storage option and click on clear data or cache. Once this is done, restart your device, launch Instagram and check if the problem occurs again.


Most people have contacted Instagram’s technical support officials with regard to this error and there is a possibility of releasing an update to curb the problem. Before this happens, you may consider switching to an older version of the app in case the error becomes too frequent. To accomplish this you need to uninstall the app from your phone. Open the play store, locate the menu and scroll down to Settings. Look for the ‘Auto-update applications’ option and disable it. You can then download and install an older version of the app and continue to enjoy an error-free environment.

In Conclusion

Note that you can use this to resolve ‘app has stopped’ errors for other apps too. As for Instagram, the company is aware of the issue and is seeking ways to get rid of it for good. If you own any Android 4.0.x device then you can also disable the ‘Speed up your GPU’ option in your phone’s developer parameters to clear the issue.